Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") applies to all users of the zbn77 platform. By using our website or services, you are considered to have accepted the terms of this policy. We believe that protecting the privacy of your personal information is our fundamental responsibility.

1. Types of Information Collected

We collect various types of information as needed to operate the zbn77 platform. A detailed description of the information collected is provided below:

1.1 Information You Provide Directly

When you create an account on our site or contact us, the following information may be collected from you:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Documents required for identity verification (copy of national ID or passport)
• Address information

1.2 Automatically Collected Information

Some information is collected automatically while you use our platform. This includes:

• IP address and device information
• Browser type and version
• Date and time of site access
• Pages visited and activity history
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

For the purpose of securing and verifying your financial transactions, information related to deposit and withdrawal history, amounts, and methods is stored.

2. Purpose of Using Your Information

We use the information collected for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To properly operate all gaming and betting services on zbn77.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Age & Identity Verification: Only individuals aged 21 or older may use our services.
• Customer Support: To handle your complaints, questions, and support requests.
• Security: To detect and prevent fraudulent activity.
• Notifications & Communications: To send important updates and promotional messages (with your consent).
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Storage & Security

3.1 Data Retention Period

We retain your personal information for as long as it is needed to provide the service or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with applicable law.

3.2 Security Measures

Multiple industry-standard security measures are applied to protect your information on the zbn77 platform:

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology.
• Personal information is stored in encrypted databases.
• A limited access policy is enforced — only authorized staff can access the information they need.
• Regular security audits and reviews are conducted.
• An automated monitoring system is active to detect suspicious activity.

4. Sharing Information with Third Parties

We do not sell, rent, or transfer your personal information to any third party. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay, and banking services), technology infrastructure, and customer service operations. These partners operate under strict confidentiality agreements and may not use the information for any purpose beyond what is specified.

4.2 Legal Requirements

If we are required to disclose information to fulfill a court order, the directive of a government regulatory body, or the requirements of applicable law, we will be obligated to provide that information in accordance with the law.

4.3 Fraud Prevention

In cases where serious fraud or illegal activity is detected, necessary information may be shared with the relevant authorities.

5. Cookies & Tracking Technologies

5.1 What Cookies Are and Why They Are Used

Cookies are small data files stored on your device. zbn77 uses cookies for the following reasons:

• Essential Cookies: To maintain login sessions and manage basic platform functions.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To improve site performance and user experience.

5.2 Managing Cookies

You can reject or delete cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

6. Your Rights

As a user of our platform, you have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you have the right to request that your information be deleted.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Opt Out of Marketing Communications: You can request at any time to stop receiving promotional messages.

To exercise any of the above rights, please contact our customer support. We will process your request within a reasonable time.

7. Protection of Minors

The zbn77 platform is operated solely for individuals aged 21 or older. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed. We follow reliable methods for age verification.

8. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as needed to operate our services. In such cases, we ensure that data transfers are carried out with appropriate security measures and in accordance with international data protection standards. We confirm that adequate data protection measures are in place in the countries or regions to which data is transferred.

9. Special Protection for Payment Information

Your financial information is highly sensitive to us. The following special security measures are applied for transactions made via bKash, Nagad, Rocket, Upay, or bank transfer:

• Payment information is secured with the highest level of encryption.
• Full card or account numbers are never stored in plain text.
• Every transaction goes through verification and security checks.
• Suspicious transactions are automatically flagged for review.

10. Responsible Gaming & Use of Information

zbn77 believes in responsible gaming. If analysis of your gaming activity identifies unusual usage patterns, we may take appropriate steps with your well-being in mind. To learn more about responsible play, visit our Responsible Gaming page.

11. Notice of Policy Changes

We may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through the platform. The date of any policy change will always be noted on this page. We encourage you to review this policy regularly.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

12. Links to Other Websites

If our platform contains links to third-party websites, those sites have their own privacy policies. We are not responsible for the data practices of those sites. We recommend reading their privacy policies before visiting any third-party site.